Casa Vinha do Mourão is the public-facing name used for the private sale of a residential property near Mafra, Portugal.

For privacy-related enquiries, please contact:
enquiries@casavinhadomourao.com

When you submit a viewing request or contact us through this website, we may collect:

* full name;
* email address;
* mobile or WhatsApp number;
* current location;
* buying position;
* intended purchase timeframe;
* preferred viewing time;
* any further information you choose to provide in your message;
* acknowledgements submitted through the form.

We may also retain practical correspondence relating to a viewing request, including emails and WhatsApp messages.

We use this information only to:

* respond to your request for information or a viewing;
* assess and organise viewing requests;
* communicate with you about the property and the sale process;
* provide relevant property information and, where appropriate, arrange access for a confirmed viewing;
* protect the security of the property and manage the viewing process;
* maintain records needed to manage a potential transaction.

We do not use your information for unrelated marketing, newsletters, profiling, or advertising.

We process your information because it is necessary to respond to your request and take steps at your request in connection with a possible property transaction.

We may also process limited information where necessary for our legitimate interests in operating a secure, organised and properly documented private property sale, including protecting the property, preventing misuse of the viewing process and responding to enquiries.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully before withdrawal.

We keep enquiry and viewing-request information only for as long as reasonably necessary for the sale process and related follow-up.

In general, unsuccessful enquiry records will be deleted or anonymised within 12 months of the last meaningful contact, unless a longer period is necessary to establish, exercise or defend a legal claim, comply with a legal obligation, or continue a conversation you have requested.

Where a transaction proceeds, relevant records may be retained for the period required by law or reasonably necessary for the formal sale process.

We use selected service providers to operate this website and receive enquiries. These may include:

* Amazon Web Services / AWS Amplify, which hosts the website;
* Cloudflare, which provides domain, security and related website infrastructure;
* Formspree, which processes website form submissions and delivers them to us;
* email and communications providers used to respond to enquiries;
* our Portuguese legal representative, but only where this becomes necessary in connection with a serious offer, due diligence or the formal sale process.

We do not sell, rent or trade personal data.

Some service providers may process information outside Portugal or outside the European Economic Area. Where this occurs, the relevant provider is responsible for applying appropriate safeguards for international data transfers.

The property has active CCTV covering selected exterior, entrance and access areas for security purposes.

Viewing requests are managed by appointment only. The exact address is shared only with confirmed viewers.

Separate CCTV notices are displayed at the property. CCTV footage is not used for marketing purposes and is accessed only where reasonably necessary for security, incident prevention, investigation or legal compliance.

This website is designed to operate with minimal data collection.

At present, we do not use advertising cookies or behavioural tracking. Basic technical information may nevertheless be processed automatically by hosting, security and form providers, such as IP address, browser type, device information, timestamps and security logs, where necessary to operate, secure and troubleshoot the website.

If analytics or non-essential cookies are added in future, this notice will be updated and any required consent mechanism will be provided.

Subject to applicable law, you may request:

* access to your personal data;
* correction of inaccurate or incomplete data;
* deletion of your data;
* restriction of processing;
* objection to processing in certain circumstances;
* portability of data you have provided, where applicable;
* withdrawal of consent where processing is based on consent.

To exercise any of these rights, contact us at [enquiries@casavinhadomourao.com].

You also have the right to lodge a complaint with the Portuguese supervisory authority:

Comissão Nacional de Proteção de Dados (CNPD)

We may update this Privacy Notice where necessary to reflect changes to the website, sale process, service providers or legal requirements. The current version will always be available on this website.